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Problem with trailers (IMDB - TMDB maybe?)

Hello, I hope you're all well... Until yesterday, my trailers in the pre-show were working normally... I have it configured to show trailers for movies I don't own, with the intention of discovering new things. But today it stopped working; it only pulls trailers for movies I have in the database, and if I disable the Kodi database option, it doesn't play any trailers at all, it just stays stuck on a black screen. Does anyone have any idea how I can solve this problem? Thank you in advance.

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  • What version of PreShow are you using? Have you tried the different trailer scrapers individually? Are you updating your content?

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On 6/6/2026 at 11:01 AM, Matt said:

What version of PreShow are you using? Have you tried the different trailer scrapers individually? Are you updating your content?

Hi, how are you? Thanks for the reply. I'm using version 0.3.2.1. I tested the scrapers, but The Movie Database appears disabled and there's no way to activate it. I find it strange because it worked perfectly until last week.

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