Support

63 questions in this forum

1. Credits Action don't work

   Hi, First, thank's for this wonderful addon ! I try to improve the cinema experience and the new action on last chapter/credit can be perfect to turn on lights. Unfortunatly, even if the action work when i test it in the settings, it don't work when i launch a preshow experience sequence.

   Asked by KHC, June 22

   0 votes
   15 answers
2. Trailers - Kodi Database

   Would it be possible for PSE to scrape Kodi video sources for local trailers, instead of relying on the trailer folder in the content path? Over the years, I accumulated dozens of movie trailers with uncompressed HD audio that are saved in the corresponding movie folders, e.g.: Dune Part Two (2024) Dune Part Two (2024)-trailer Kodi automatically picks these up when I play trailers from the movie information screen. It would be awesome if I could tap into my existing collection without needing to manually copy them into the content path, also considering that doing so would double my storage requirements.

   Asked by Cineaste, July 8

   0 votes
   3 answers
3. Resume Movie After Stop

   Hi, first and foremost thank you for the work are you doing to support with project. I was wondering if there is a way to have a movie resume from the Kodi resume point with PSE? Whenever I use PSE it always starts the movie from the beginning. Am I missing something? Thanks

   Asked by hslansky, July 6

   0 votes
   2 answers
4. Can't get kodi to start preshowexperience

   Hi, First of all, thanks for this great plugin, Matt ! I am unable to get PSE getting triggered to start the sequence when I start any movies. I think, I'm doing something really stupid / doing a silly miss. I installed PSE following the guide without any issues. Configuring settings was a breeze, sequence editor is really useful. Sequences play as expected too ( in the sequence editor). Unfortunately, whenever I play a movie, I don't see PSE getting triggered. More info: kodi version: 20.2.0 on ubuntu jammy. pse version: 0.3.0 Example from sequence editor: …

   Asked by ani, June 28

   0 votes
   15 answers
5. Aspect ratio conditional filter

   I see this feature is added to the newest version which is great because I've been switching manually between sequences with an IMAX bumper for full screen aspect ratio movies so I wanted to try out this new feature but I cannot find it anywhere. How can we set this filter?

   Asked by Reckoner89, June 20

   0 votes
   3 answers
6. Shield DialogBusy.xml won't disappear

   Hi, I am still struggling with the DialogBusy loading icon. Thats why I wanted to ask explicitly, if anyone who uses a Shield could manage to make it invisible. I had no problem when Kodi was installed on a PC. Now that I use a Shield and Arctic Zephyr reloaded. I acces the shield via network connection, open "internal/Android/data/org.xbmc.kodi/files/.kodi/addons/skin.arctic.zephyr/1080i and then I edit the DialogBusy and the CustomDialogBusy files. But even if I edit it to visible>false</visible, the loading icon remains there. (This works when Kodi is installed on a PC). Has anyone an idea what I am doing wrong?

   Asked by marius, July 2

   0 votes
   3 answers
7. preview help

   help with sequence. I created two sequences. But when I try to take the second sequence it jumps to the first sequence every time. what could be the reason?

   Asked by acid303, July 1

   0 votes
   14 answers
8. Kodi 20.5 preshow 0.30 needs help

   Hello, I speak German and try to describe my problem in English. I have Kodi 20.5 with preshow 0.30. If I take video bumpers and theater intro a file via single file, it plays all the files it contains. not the only file I want to take. I hope you can understand my problem. Thanks

   Asked by acid303, June 16

   0 votes
   20 answers
9. Pi4 goes out

   hi, I have a huge problem. When I try to open pse 0.30 the pi4 crashes. I reinstalled everything to test and installed the zip. As soon as I open the pi 4 goes off. Please help. Kodi Omega.

   Asked by acid303, June 27

   0 votes
   2 answers
10. Start PSE without a window

    Is it possible when I start a film that I go to PSE without the PSE window opening again and having to select its opening credits. THX. One more question. Is it possible when a film shows the end credits that the Hue lamps turn on again? I can't get it. Only when the film is over do my Hue lights turn on again.

    Asked by acid303, June 25

    0 votes
    5 answers
11. Cinema Mode button missing.

    Hi, I just recently got back into the movie theater experience making, and ive installed PSE, but the Cinema Mode button is missing. How do you make it re-appear?

    Asked by NOoOBBBy, June 22

    0 votes
    11 answers
12. Pre video clip

    I've been looking and I can't seem to find an area to set a clip to play before each video is played. Is this possible? And if so, where might I find this?

    Asked by Nate2khax, June 9

    0 votes
    3 answers
13. German Trailer

    Hello everyone, First of all I would like to thank you for the great program. you did a great job! Can you set somewhere that only trailers are streamed in German? Thanks

    Asked by Reallovemachine, June 10

    0 votes
    1 answer
14. Stopped Working

    Hey guys just wondering if anyone else has run into this problem. My preshow addon has stopped working. It says it's in demo mode. When I go to the settings it's blank.

    Asked by rickynlucy, May 26

    0 votes
    1 answer
15. A few observations from a long time user.

    Finally moving the media servers I manage forward to Kodi v20/21 and moving over from CinemaVision to PSE. Doing some testing so far I've found a few issues. First, trivia cannot be skipped. This isn't running on a shield it's in Windows 10. Second local trailers do not scrape and therefor do not work. Third, I believe there was a fix for this before but between each video the "working" pop-up gets annoying and would be great to have that hidden. Fourth along the same line if the feature to be played is on a hard drive that is currently sleeping by the time the sequence gets to playing the main feature you are greeted with a long pause while the…

    Asked by KodiUser1138, May 19

    0 votes
    8 answers
16. PreShow Experience 0.3.0.a2 not running correct on Nvidia Shield TV Pro 2017

    Maybe this will help a bit. I tested PreShow Experience 0.3.0.a2 on my Nvidia Shield TV Pro 2017 and Kodi 21 Omega with Skin: Estuary for PreShow Experience in Kodi 21 Omega 1.0.0. I wanted to test the "Execute Action at last Chapter" function for a few films. Unfortunately, the version didn't work on the Shield and caused Kodi to freeze shortly after I activated PSE. Kodi stopped, then continued to run after 1-2 minutes and froze again, etc. The whole thing didn't run smoothly. Even actions like the curtain up were delayed. After I reinstalled version 0.2.5, everything ran like clockwork again.

    Asked by Dreamaxx Premium Cinema, May 21

    0 votes
    5 answers
17. Entry level stuff so I apologise in advance

    Hi guys, new to the program, I'm kind of stumbling at the first hurdle here so I'm hoping someone can help. I've got my content folders for bumpers/trailers etc but I'm a bit lost to either how I'm meant to add my videos to features or if I'm meant to set up a content path for features etc. Hoping someone can help.

    Asked by Jakebacon12, May 19

    0 votes
    2 answers
18. Delete Module in Sequence impossible

    Hello! Where do I go wrong? When I insert a module into a sequence (by accident or somehow) I‘m not able to delete (remove) the icon… PSE says „The PreShow must have a feature module.“ The sequence does have a feature module at its end! I use PSE 0.2.5 where I read something about „… can be deleted“ - so I think I‘m wrong. But how? Thanks to all! Greetings from Bavaria - Robert

    Asked by ervau, February 23

    0 votes
    8 answers
19. Nvidia shield pro - context menu issue

    Hi everyone. Beginner here. I managed to install preshow on my shield. Also installed both the modified rapier skin and the aeon knox skin. No matter what I do, with either skins, I can't get the context menu to show any options to launch a sequence from preshow experience. I tried searching around for answes, but I can't find anything adressing this issue. I am using the shield remote. Thank you in advance! Any help is much appreciated.

    Asked by bigbenni, April 5, 2023

    0 votes
    6 answers
20. PreShow 3.0a not scraping KodiDB trailers properly

    Hey guys, long time lurker and user of PSE - absolutely immense addon. But I've been having issues scraping in trailers within the Kodi database since the V3 alpha dropped (tried in both Kodi 20 and Kodi 21, same issues on both), and as a result it's broken what are pretty authentic sequences I've been building in the addon. I've attached a log to hopefully help diagnose the problem. Cheers in advance! kodi.log

    Asked by thejacksmit, May 1

    0 votes
    4 answers
21. IMDB Trailer Error

    I can get trailers from TMDB but IMDB is crashing when previewing. 2024-03-16 20:54:03.760 T:23980 info <general>: [- PreShow Experience -] (API): [VideoBumper] 'Theater Intro' 2024-03-16 20:54:03.761 T:23980 info <general>: [- PreShow Experience -] (API): - Via source 2024-03-16 20:54:03.768 T:23980 info <general>: [- PreShow Experience -] (API): [VideoBumper] 'Trailers Intro' 2024-03-16 20:54:03.769 T:23980 info <general>: [- PreShow Experience -] (API): - Via source 2024-03-16 20:54:03.788 T:23980 info <general>: [- PreShow Experience -] (API): [Trailer] content x 1 2024-03-16 20:54:03.818 T:23980 info <gene…

    Asked by Epitaph, March 17

    0 votes
    3 answers
22. Python Dependency for Action

    Hi There, I have written a script in python to dynamically generate my pre-show content and place it in the relevant folders. In order to achieve the content generation I am using the library moviepy. Running the script from my shell works as expected but when testing the script from Kodi I get an import error no such module moviepy. My action file running this is a simple one liner: python://E:/PreShowExperience/setup_show.py Would anyone know how to resolve this import error? I would be very very grateful

    Asked by GoBurDe, April 20

    0 votes
    4 answers
23. Video Bumpers - content descriptions for each directory

    Forgive me if this is a stupid question I am coming from cinemavision. What is the difference between content in Sponsors directory compared to Commercials . Also what type of content goes in PreShow directory.

    Asked by breakuoff, April 24

    0 votes
    2 answers
24. Intro (movie or still with sound) endlessly - exit by pressing key

    Hi everyone / Matt, is it / how is it possible to make PSE play a Theatre Intro movie endlessly until I press a key on my remote (Fast Forward or whatelse skips within the sequence)? I would like to have a still picture and a song at the beginning (opening the cinema, guests are coming) as long as it takes. Then I press a key and the preshow continues. I've tried a loop but don't know what kind of "Condition" should I mark? (Any help?) Also I've tried a Trivia with several slides of the same picture and a music file in the background. Works - but the music doesn't loop. What's the best way to have an intro endlessly with an exit? Thank you …

    Asked by ervau, March 12

    0 votes
    1 answer
25. Action File with time delay

    First I wan´t to thank for PreShow Experience. I love it, because it brings the real cinema feeling to your home. In the past I used cinemavision for years but there isn´t any more support. I use PSE with a Nvidia Shiled TV 2019. My question: Is there a chance in PSE for time delay in my action file? Here´s an example form CV: I create an action Module with: sleep:// 5000 http://192.xxx.xxx.xx/control?key=light1_on sleep:// 3000 http://192.xxx.xxx.xx/control?key=light2_on , then after 5 sec. my lights at the screen go on and after 3 more sec. the lights in the room go on.. I have e.g. also the opening of …

    Asked by Dreamaxx Premium Cinema, April 6, 2023

    0 votes
    12 answers