Hi Matt,

seems finally I was able to solve my random skipping issues like discussed here: https://preshowexperience.com/forums/topic/1913-feature-is-being-skipped/#findComment-2902

I disabled “allow skipping” in PSE settings.

So far so good!

Now I have the next issue. I am using external player in Kodi for windows. Kodi launches MPC-HC to play a file.

Now it seems when starting the feature from PSE playback in external player stops after some seconds. Could it be that PSE does not get the current playback status from Kodi?

Please find a debug log attached. Movie starts on line 5783. In line 5853 I can see:

PSE: Fullscreen Video Closed.

Can I get you to have a look?

Many thanks

kodi.zip

Kodi launches an external player, which doesn't directly interact with PreShow. Many people use PreShow with the default player and external players without issue. There are some functionality that isn't available with external players (chapter action events), but they should work.

The 1 thing I see in the log is:
AESinkWASAPI: IsFormatSupported failed (AUDCLNT_E_UNSUPPORTED_FORMAT) - trying to find a compatible format

And there's still a log about youtube at the moment of playback, which is super weird.
2025-05-25 22:34:17 info <general>: [- PreShow Experience -]: Experience: PLAYBACK STARTED
2025-05-25 22:34:17 info <general>: [plugin.video.youtube] Get property |play_with|: ''
2025-05-25 22:34:17 info <general>: Skipped 1 duplicate messages..
2025-05-25 22:34:17 info <general>: [plugin.video.youtube] Clear property |busy|
2025-05-25 22:34:17 info <general>: [plugin.video.youtube] Pop property |player_json|: ''
2025-05-25 22:34:22 info <general>: [- PreShow Experience -]: Fullscreen video closed - stopping

Can you disable your youtube plugin and try a sequence with just the feature and see if that behaves differently?

I use an external player with Kodi and it works well. Since all my movies in my library are in the mkv format I have the playercorefactory.xml set up to only use the external player for mkv files. All downloaded trailers and video bumpers are mp4 (or I rename them to mp4) so Kodi's internal player will take care of those.

Yes, sure, I will disable YouTube and try again.

I am using external player with playercorefactory.xml as well. But I am playing everything inside PSE Folder Path with internal player and everything else with external player.

Strange is that I can, when ignoring playercorefactory.xml, play trailers and commercials with external player just fine. It just stops when sequence is “feature”

Will revert back with new infos. Thanks for your help!

Hi @Matt ,

I Tested right now and can confirm it’s also happening with a sequence with just one feature and YouTube plugin disabled.

I than enabled “allow skipping” again and voila it’s back working.

Do you need to have 2 new logs with both “allow skipping” enabled as well as disabled?

Thanks

Christian

If the allow skipping fixes it for you, then I guess that's your solution. The issue isn't anything that I can see in the logs.

Well, not really.

If „allow skipping” is enabled the feature plays fine but it does random skipping for Trailers, Commercials etc.

If its disabled all the Trailers etc playing fine but the feature isn’t…