Hello, I hope you're all well... Until yesterday, my trailers in the pre-show were working normally... I have it configured to show trailers for movies I don't own, with the intention of discovering new things. But today it stopped working; it only pulls trailers for movies I have in the database, and if I disable the Kodi database option, it doesn't play any trailers at all, it just stays stuck on a black screen. Does anyone have any idea how I can solve this problem? Thank you in advance.
As you may have seen on other posts, we're broadly back on line now, with the forum, Wiki and paste sites all operational. It's been a huge effort by several key team members - I won't name names, but you know who you are - and we're all immensely grateful for their work.
So, without putting on a hair shirt...in the interests of transparency and minimising the chances of anything like this happening again, we've really had to dig into this to see what we can learn.
First of all - what happened?
This is probably the most important question, and actually one of the hardest to definitively answer.
We've been open about the attack vector being an old administrative account. What we can't wholly conclude is how this was used to gain access.
All difficult to prove, and it's very much bolting stable doors after the horse has bolted and long since run away. We will continue to look, though.
So, next up - what have we done?
Given that we can't categorically say what the cause was, all we can do is take as many actions as possible to eliminate as many likely vectors as possible - which is good practice, anyway. Actions we've taken, then, include:
In addition, we initially disabled new user registration for a few days to keep things calm and testable. For existing users, we've reset all passwords and made sure every active session is logged out - you'll need to use the "lost password" function to your registered email address to regain access.
We've also gone through a host of non-forum actions, including:
We think we're most of the way there, but there will inevitably be further tweaks, adjustments, and general bug-fixes as we get things back to an acceptable standard on the new infrastructure. Please, expect further downtime and hiccoughs in the coming days as we iron out any remaining problems - we'll open and maintain a pinned post of known issues, so please check this and let us know if you see anything.
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