Support

Is there a way to pick Scope/Flat bumpers and other intros based on screen ratio or aspect ratio?

Hi, is it possible for a curtain to open and the Movie to start immediately in a transition?

Forgive me if this is a stupid question I am coming from cinemavision. What is the difference between content in Sponsors directory compared to Commercials . Also what type of content goes in PreShow directory.

Hey guys just wondering if anyone else has run into this problem. My preshow addon has stopped working. It says it's in demo mode. When I go to the settings it's blank.

hi, I have a huge problem. When I try to open pse 0.30 the pi4 crashes. I reinstalled everything to test and installed the zip. As soon as I open the pi 4 goes off. Please help. Kodi Omega.

Thank you so much for the Confluence skin in Kodi 21! As I've changed from 20 to 21, the old Confluence didn't work any more... One thing left: Maybe I'm to silly... What's my fault, when I can't set up my background image? I'm using XBMC 21 on my Zidoo instead of pure Kodi 21. When I go to "-Configure skin..." > "Background" > "-Background path:" I do see External storage and my HDD connected to my Zidoo. But the only path in which I can switch is "Root filesystem". Of course, my background image I've put to the HDD. It's not accessible from there... How can I get to my picture? Or: How can I put the picture somewhere into the Root filesystem? I don't find it us…

Hi all, as the title says really. I try and save and nothing happens, when I check the file list it's only got the defaults listed and if I load them it goes back to what it was. I have tried save as but get the same issue, nothing seems to save anywhere? Can I specify a directory, do I need to give some permissions somewhere?

Hello, I have several films with chapter markers and have activated the action: "dim the lights up" at the last chapter, but unfortunately it hasn't worked with any film so far. The action function during general playback with PSE works perfectly. I use a ShieldTV with Kodi Omega. Is there any way to get this function to work or do I have to set something up beforehand? Thank you in advance.

Hello, I noticed that PreShow will always play the same theater intro video, even tho I have the sequence set to play random, and I have 3 to pick from. Using version 3.4.3

Trivia not showing on PSE - plays intro then outro videos but skips the images of the Trivia. I downloaded the different packs from PSE site. I made sure that the packs are under the Trivia folder. I noticed that the file naming is not the same between each pack. I tried different packs and none worked. I then changed the naming to follow the instructions Filename requirements Question images must end with _q. Answer images must end with _a. Clue images must end with _c(#1-9). Fact images can't end with q, a, or _c#. And that did not work either. What can I try next? Thanks

Hello, I am currently trying PreShow Experience and wanted to know if, and if so how, I can set a pause/delay between elements? Saying I have commercials playing followed by trailer, I would want a few seconds break between the two. Is that possible? Thanks!

Hi guys, Is it possible to get the PreShow Experience working in a Dune HD box?

Hello, I want to have an image being displayed with music playing in the background before the preshow and the movie starts. I added a slidshow element to my pre-show and added only one image to the directory and also selected the directory where the music is at (see also images below). The problem is: The slideshow is not displayed and just get's skipped... I also tried adding multiple images, but that didn't work either. What do i do wrong? Thanks! This is how my configuration looks like: https://postimg.cc/gallery/CYtNv90

Hello, I was wondering if there's anyone how can help me find the old trivia slides and video bumpers from the old add on. Although I am a fan of how the new platform operates because it's much smoother and less buggy in my experience but, I'm not a big fan of all the trivia slides and video bumpers and I recently lost all the files i had while trying to transfer them to different storage. The ones that are on here are ok, but I really enjoyed the ones I had. anyone have any suggestions?

Hi. The addon has started showing trailers for old films, some as far back as 2015! Is there a way to only show new films or ones coming soon?

Hi, sorry if this has been answered before, I've been looking around but no success. Is there a way to automatically launch the default preshow sequence when selecting a movie in any skin, without having to go through a context menu? I'm currently using Arctic Zephyr Reloaded and right now I can launch it from the context menu, but I'd like it to be as straightforward as possible. Thanks.

Hello everyone im new here a struggling. I have everything setup right but I cant seem to start the addon as soon as I play the video... I have to hold down the button over the video then select pse from the info tab to start it. Is their a way it can be done as soon as you hit play. Im using an nvidea shield along with the aeon nox silvo skin.

Hi, is it possible to create an action with Govee or Nanoleaf? It works perfectly with Philips Hue LEDs. Or could it be done via Home Assistant?